Refund Policy

Thank you for shopping with us at globallyinspiredteas.com! We strive to provide you with the best experience possible, but if for any reason you’re not satisfied with your purchase, we are here to help.

If you wish to request a refund or return an item, please follow the guidelines outlined below. We want to make the process as smooth as possible.

Eligibility for Returns

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned, such as perishable items or items that are clearly marked as non-returnable.

Refund Process

Once your return is received and inspected, we will notify you via email. We will also inform you of the approval or rejection of your refund. If you are approved, your refund will be processed, and a credit will automatically be applied to your original payment method.

Please note that it may take some time for your bank or credit card company to process the refund. Refunds can take several business days to appear on your statement depending on your financial institution.

Exchanges

If you need to exchange an item for the same item or a different one, please follow the return process outlined above. Once your return is processed, you can place a new order for the exchange.

Non-Returnable Items

Some items are non-returnable, including but not limited to opened food products or items that were custom-made or personalized. If you have any questions about whether an item is returnable, please contact us directly at globallyinspiredteas.com.

How to Initiate a Return

To start a return, please visit globallyinspiredteas.com for detailed instructions. If your return is accepted, we’ll send you a return shipping label. Please note that you will be responsible for the shipping costs unless otherwise specified.

Contact Us

If you have any questions or need further assistance, don’t hesitate to reach out to us. Our team is happy to help!